Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Neithan Media ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Neithan Media provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click Advertising (PPC)
• Social Media Marketing
• Content Marketing
• Web Design and Development
• Email Marketing

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to requests for approval, feedback, or information in a timely manner
• Provide necessary access to websites, accounts, and platforms as required
• Ensure they have the legal right to use all provided materials and content
• Make payments according to the agreed schedule

4. Payment Terms

Fees: All fees are outlined in the service agreement or proposal provided to the client. Prices are subject to change with 30 days notice.

Payment Schedule: Monthly retainers are due at the beginning of each service month. Project-based work requires a 50% deposit before work begins, with the remaining 50% due upon completion.

Late Payments: Late payments may result in service suspension. A 1.5% monthly service charge may be applied to overdue balances.

5. Service Delivery

Timeline: We strive to meet all agreed-upon timelines. However, delays caused by client feedback delays, third-party platform changes, or other factors beyond our control may affect delivery.

Revisions: The number of revisions included is specified in your service agreement. Additional revisions may incur extra charges.

6. Intellectual Property

Upon full payment, clients receive ownership rights to deliverables created specifically for them. However:

• We retain the right to use non-confidential work in our portfolio
• Pre-existing materials, stock assets, and licensed software remain property of their respective owners
• Strategy documents, methodologies, and proprietary processes remain our intellectual property

7. Confidentiality

We agree to keep all client information confidential and will not disclose proprietary information to third parties without consent, except as required by law.

8. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination:

• Client is responsible for payment of all work completed through the termination date
• We will deliver all completed work and transfer any necessary access
• No refunds will be issued for work already completed

9. Limitation of Liability

Neithan Media's liability is limited to the amount paid for services in the 3 months preceding any claim. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or revenue
• Platform algorithm changes affecting results
• Actions taken based on our recommendations

10. Governing Law

These Terms of Service are governed by the laws of Uganda. Any disputes will be resolved in the courts of Kampala, Uganda.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: